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Notifications

Know about a mention before your phone starts ringing

MediaEye alerts your team the moment a relevant mention appears — by email, Telegram bot, WhatsApp bot or inside Obsera — or sends a scheduled digest at the time you choose.

Every way to receive alerts

  • Email alerts

    Instant messages or digests to one person, a team or a distribution list.

  • Telegram bot

    Mentions pushed to a private chat or a team group, with a link to the original.

  • WhatsApp bot

    Alerts on the app most people in Azerbaijan already check first.

  • In-platform notifications

    Notifications inside Obsera, next to the mention and its analysis.

  • Instant alerts

    Sent as soon as a matching mention is collected — news within 15 minutes, social, TV and radio within the hour.

  • Scheduled digests

    Daily, weekly or custom-time summaries, for example every morning at 09:00.

Instant delivery

One mention, every channel, within minutes

As soon as a matching mention is collected it is pushed to the phones and laptops of the people who need it — with the source, sentiment and a link to the original.

Illustration of a news mention sent instantly as notifications to a phone and a laptop

Control what triggers an alert

Filters

  • Brand, product, person or keyword
  • Topic and category
  • Source or platform
  • Sentiment (for example only negative)

Recipients

  • Several recipients and teams
  • Different rules per team
  • Leadership-only critical alerts

Content of each alert

  • Headline or post excerpt
  • Source, time and sentiment
  • Link to the original mention

Why alerts matter

A negative story is easiest to answer in its first hours, before it is republished by other sites and shared on social media. A report that arrives next week explains what happened; an alert lets you shape what happens next.

Alerts also catch opportunities: a journalist asking a question, a customer praising your service, a competitor's campaign launch. Teams that react the same day look more responsive and better informed.

A notification bot talks to your staff, not your customers. Answering customers is done by Obsera's AI agents on the channels you connect — both live in the same platform.

Set up alerts on your brand

Tell us which keywords matter and where your team wants to be notified.