My Novara order arrived two days late. I contacted customer support yesterday but still haven't received an update.
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Media monitoring · Azerbaijan
Media monitoring for Azerbaijan — news, social media, TV and radio.
Neurotime tracks what is published about your organization, competitors and sector across 1,000+ news websites, 14 TV channels and 20 radio stations, and public content on Facebook, Instagram, Threads, YouTube, X, TikTok, LinkedIn and Telegram — then turns it into dashboards and reports your team can act on.
Facebook Instagram Just tried Novara's new app. Checkout was quick, everything was easy to find, and my order was confirmed instantly.
- Category
- App experience
- Sentiment
- Positive
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- Relevant
News Novara opens a new city-centre store this week, expanding its retail network and introducing a wider product range.
- Category
- Company news
- Sentiment
- Neutral
- Relevance
- Relevant
- 1,000+ news websites
- TV and radio
- Threads
- YouTube
- X
- TikTok
- Telegram
What Neurotime does
Five related solutions from one company
Each solution can be used on its own. They share Neurotime's Azerbaijani-language technology and local media knowledge.
- 01
MediaEye — media monitoring and social listening
Our main product. Mentions from 1,000+ news websites, eight social platforms, TV and radio, with AI relevance, sentiment, categorization, grouping, reports and alerts.
Media monitoring - 02
TV and radio advertising monitoring
Monitoring of TV channels and radio stations: when and where advertisements and mentions were broadcast, with timestamps and reports.
TV and radio 
Obsera03Obsera — the platform that holds every Neurotime product
Owned by Neurotime. One login for MediaEye monitoring, the omnichannel inbox, AI agents, Google Business Profile and reporting — moving between products takes one click.
Obsera overview- 04
Enterprise AI for speech, language and documents
Azerbaijani speech-to-text and text-to-speech, NLP, OCR and document processing via API or on-premise deployment.
Enterprise AI - 05
Custom software development
Business platforms, AI-enabled products, automation and integrations — starting with a free working MVP after project agreement.
Custom software
Why local matters
Azerbaijani media needs Azerbaijani language handling
Search engines such as Google serve the wider web, rather than a dedicated Azerbaijani media feed. They cannot guarantee that every new local mention will be indexed or surfaced promptly.
International monitoring tools without Azerbaijani-specific language handling can misinterpret spelling variants, word endings and local context — missing relevant mentions while returning more unrelated results. Names of banks, ministries, products and people may appear with or without ə, ğ and ş, in Latin or Cyrillic, abbreviated or transliterated.
Neurotime develops Azerbaijani-language models for relevance, sentiment and lemmatization (reducing words to their base form), and works from a source list of Azerbaijani news websites. That is the practical difference between a global tool that happens to include Azerbaijan and a service built for it.
- Relevance models separate real mentions from unrelated keyword matches
- Sentiment classified as positive, neutral or negative
- Lemmatization so inflected Azerbaijani word forms are found
Why Neurotime
What sets Neurotime apart in Azerbaijan
Concrete capabilities, not slogans.
- 15 min
Fast news monitoring
News websites are checked every 15 minutes, so a story reaches your team while it can still be answered.
- 1,000+
Wide news and social coverage
1,000+ news websites, eight social platforms, 14 TV channels and 20 radio stations — and new news sources are discovered automatically.
- AI
Automatic analysis
Every mention is detected, grouped and checked for relevance, sentiment and category automatically.
From mention to decision
Reporting and notifications
Dashboards
Mention volume, sources, sentiment and topics over time, in one view.
Reports and analyticsPeriodic and management reports
Platform and source reports, sentiment and topic summaries, and reports for leadership.
See sample layoutsInstant and scheduled alerts
Relevant mentions delivered by email, Telegram bot, WhatsApp bot and in-platform notifications — immediately or as daily and weekly digests.
Alerts
One platform
Obsera: every Neurotime product in one place
Monitoring tells you what the public says. Obsera helps you answer the people who write to you. It brings messages from email, live chat, WhatsApp, Instagram, Facebook, Messenger, Telegram and more into one workspace, with AI-suggested replies grounded in your knowledge base and humans in control.
Obsera is owned by Neurotime, and every Neurotime product you use lives inside it. MediaEye monitoring, customer conversations, AI agents and reports share one login and one navigation, so switching from a negative mention to the conversation with that customer takes one click.
Neurotime's own website chat runs on Obsera.
Companies that work with us
Banks, retailers and energy companies use Neurotime and Obsera to follow their reputation, serve customers and move faster with AI.
Resources
Guides for teams choosing or using media monitoring
Frequently asked questions
More than 1,000 news websites, TV channels and radio stations, plus public content on Facebook, Instagram, Threads, YouTube, X, TikTok, LinkedIn and Telegram.
You add the keywords that matter — your brand, products, executives, competitors or topics. MediaEye finds every mention of them in titles, descriptions, full text and, through OCR, inside images and videos. Related mentions are grouped together, irrelevant matches are filtered out, and each relevant mention receives a sentiment (positive, neutral or negative) and a category.
Obsera is a platform developed by Neurotime that brings our major products together under one login: Media Monitoring (MediaEye), TV and Radio Monitoring, the Omnichannel inbox with AI agents, custom products and more — each one designed around what customers actually need.
Three kinds. Live dashboards and ready-made reports inside the platform, available at any time. The same standard reports sent automatically by email — daily, weekly, monthly or yearly. And custom reports built around your own questions, layout and branding, in any format you need (PDF, Excel, Word, PowerPoint and more).
By email, Telegram bot, WhatsApp bot or in-platform notifications. Each person or team chooses the channel that fits them.
Yes. Alerts can be filtered by keyword, source, platform, category and sentiment — for example, only negative mentions of your brand on news websites, sent straight to the PR lead.
Instant alerts are sent as soon as a mention is collected: within 15 minutes for news websites and within the hour for social media, TV and radio. If you prefer fewer messages, choose a daily or weekly digest at a time you set.
See your own coverage
Tell us which brands, people and topics matter to you. We will show how they appear in Azerbaijani media.